12 3 6 9 +30.4s — TIMEOUT HTTP 504 · GATEWAY_TIMEOUT

Time ran out.

— the upstream took too long.

Our gateway waited as long as it could, but the upstream server didn't reply within the allowed window. We had to close the connection.

# timeout30s
# elapsed30.4s
# upstreamapi-cluster-3
# req_idreq_a3f7-2b8c
# statusGIVE UP

This is usually temporary. Try the request again — it often succeeds on a retry, especially for less-busy endpoints.

↻ Retry ⌂ Go home Status

▮ For programmatic clients, use an exponential backoff. The server is recovering.